Privacy Policy

Privacy Policy


This privacy policy applies between you, the User of this Website and Spring Foundation, the owner and provider of this Website. Spring Foundation takes the privacy of your information very seriously. This policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read carefully in conjunction with, and in addition to, our Terms and Conditions below.

Definitions of terms used in this privacy policy:

Spring Foundation, we or us


Greencoat House
259 Stratford Road
B11 1QS

User or you Any third party that accesses the Website that is neither employed by Spring Foundation nor providing a service to Spring Foundation.
Website The Website that you are currently using,, and any other sub-domains
Data Collectively all information that you provide to Spring Foundation via this Website.
Cookies A small text file placed on your computer by this Website when you visit and/or use certain features of the Website
Data Protection Laws Any applicable law related to the processing of personal information, including but not limited to the GDPR, any national laws, regulations or legislations, for as long as the GDPR is effective in the UK
GDPR GDPR General Data Protection Regulation (EU) 2016
UK and EU Cookie Law The Privacy and Electronic Communications Regulations 2003 as amended by the Privacy and Electronic Communications regulations 2011


Scope of this privacy policy

This privacy policy only applies to the actions of Spring Foundation and Users with respect to this Website. It does not include other websites and any links to social media platforms.

For the purpose of the applicable Data Protection Laws, Spring Foundation is the “data controller”, and as such determines the purpose for which your Data is processed.

What Data do we collect and how?

We may collect the following Data, which includes personal Data, from you:

  1. name
  2. date of birth
  3. contact information such as email address and telephone number
  4. financial information such as credit/ debit card details
  5. IP address (automatically collected)
  6. operating system (automatically collected)

The above may be collected in the following ways:

1) Data is submitted to us by you

  1. when you contact us via the Website, by telephone, post or email
  2. when you make payments to us, through this Website or otherwise
  3. when you select to receive marketing communications from us

2) Data is received from other sources (third parties)

  1. Spring Foundation will receive Data about you from the following third parties:
    1. Google Analytics
    2. Facebook
    3. Other third party programmes

3) Data is collected automatically

  1. when you visit our Website. This information helps us to make improvements to Website content and navigation, which includes you IP address, date, time and frequency with which you access the Website and interact with its content
  2. via cookies, in line with your own settings on your personal browser.

How do we use your Data?

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible experience when using our Website. We may use the Data, in accordance with this privacy policy, for the following reasons:

a) internal record keeping

b) improvement of services

c) communication by email of marketing materials that may be of interest to you

d) Spring Foundation payment reminders

We may use your Data for the above mentioned purposes if we deem it necessary to do so. However, you have the right to refuse to and withdraw from such usage of your Data, as highlighted in the ‘Your Rights’ section below.

For any marketing communication, we require your consent. This may be via opt-in or opt-out options available at the point of use.

Who do we share your Data with?

Spring Foundation may share your Data with the following groups for the stated reasons:

Our employees, agents and/or advisors. to ensure effective administration and to obtain professional advice
Third party payment providers to enable third party payment providers to process user payments and refunds
Relevant authorities to enable third party payment providers to process user payments and refunds in accordance with this privacy policy


How do we keep your Data secure?

We will use every measure to safeguard your Data. This includes:

a) accounts being controlled by a password and user name that is unique to you.

b) storing your Data on secure servers.

c) using encryption software (SSL technology)

Any suspected data breach will be dealt with following technical and organisational measures. If you suspect any misuse, loss or unauthorised access to your Data, please inform us immediately using this email address:

If you would like further information on how to stay safe online, you may wish to read more on Get Safe Online, which is supported by HM Government and leading businesses. For details on how to protect your devices against fraud, identity theft, viruses and other online problems, please visit

How long do we keep your Data?

Unless a longer period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purpose outlined in this privacy policy or until you request that the Data be deleted.

Certain Data may be kept due to tax or regulatory purposes. For example, if you have indicated that you wish to contribute Gift Aid.

Your rights

The following outlines your rights in relation to your Data:

a) Right to access – you have the right to request copies of the information we hold about you at any time. This will be usually done without any charge.

b) Right to correct – you have the right to have your Data amended if it is incorrect or inaccurate.

c) Right to erase – you have the right to request that your Data be deleted from our systems.

d) Right to restrict – you have the right to prevent us using your Data or limit our usage of it.

e) Right to data portability – you have the right to request that we move, copy or transfer your Data.

f) Right to object – you have the right to object to our use of your Data.

To exercise any of your rights in relation to your Data set out above, please contact us via this email address:

If you are dissatisfied with the way we process any complaints in relation to your Data, you may contact the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at

Links to external websites

From time to time, this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no control or responsibility over the content found on such websites, and this privacy policy does not extend beyond this Website. You are advised to read the privacy policy for each individual website you visit.


This Website may place and access certain Cookies on your device. Spring Foundation uses Cookies to improve your experience of using the Website, while taking steps to ensure your privacy is protected and respected at all times. All Cookies are in accordance to current UK and EU Cookie Law.

You will have the opportunity to accept or refuse the placement of Cookies when you first access the Website via a message bar. By consenting, you will help us provide you with a better experience. Denying consent may not allow the Website to function fully or as intended.

The three types of Cookies that may be placed on your device are:

1) Necessary – these are required for the operation of our website, such as enabling you to log into secure areas and making use of payment services

2) Analytical – these allow us to monitor the number of visitors and their usage, helping us to make improvements where necessary

3) Functionality – these are used to recognise a returning user, allowing us to personalise content and remember preferences (language, region etc.)

The following third party tools are used to collect Cookies:

  • Google analytics
  • Facebook

You may enable or disable Cookies in your internet browser. The default for most browsers is the acceptance of Cookies. It is your responsibility to ensure that your browser is up-to-date.

Changes to this privacy policy

Spring Foundation reserves the right to change this policy as we deem necessary from time to time, or as may be required by law. Any changes will be updated on the Website and you are advised to read this privacy policy when such a change does occur or when you share your details. The date at the bottom will reflect the period the changes are made.

Last updated December 2019.

Contact us

By telephone

Greencoat House
259 Stratford Road
B11 1QS
United Kingdom

By email

Terms & Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our privacy policy, govern Spring Foundation’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not proceed using this website.

The term ‘Spring Foundation’ or ‘us’ or ‘we’ refers to the owner of the website. Our charity registration number is X. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your continued use of this website after any changes have been made will be an indication of your acceptance of the new amendments.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

​This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Spring Foundation reserves the right to monitor all comments/questions and to remove any comments/questions which can be considered inappropriate, offensive or causes breach of these terms and conditions.

Privacy & Security

This website uses cookies to monitor browsing preferences. If you do not allow cookies to be used, please refer to our Privacy Policy.

Parts of this website offer an opportunity for users to submit and manage personal data, such as those related to Spring Foundation. You agree to Spring Foundation accessing this data in accordance to our privacy policy.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

​Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Copyright & trademark

You must have prior written permission to reproduce, duplicate or copy material found within this website from Spring Foundation.

No use of Spring Foundation’s logo or other artwork will be allowed for linking without a prior trademark license agreement.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. All requests to reuse any such trademarks must be pursued with the original owners.

Subject to law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

GDPR Compliance

Our Privacy Policy contains mentions of the few instances where personally-identifiable information is required. Typically this will include an email address in order to log in to Spring Foundation or a social network username in order to manage your account.

Overall, we aim for privacy by default: if data collection is not integral to the way our product works, then we won’t collect it. This approach has felt very much in line with the spirit of GDPR, and we’re fortunate that a lot of these data collection practices have been in place at Spring Foundation for some time. As such, you may see few banners or forms requesting consent for us to collect personally-identifiable information for tracking or other purposes. We don’t deem this information necessary to provide Spring Foundation’s service to you, and we choose not to engage in activities and strategies that make this data relevant.

At any time, you may request your information to be exported and sent to you for review, and we promptly honour any requests by you to have your information deleted and forgotten.

Data Mapping

We are auditing all areas of Spring Foundation to determine what personal data we collect and for what purpose. In a case where collecting personal data is not essential, we are removing that collection process.

Privacy Policy

We updated our privacy policy to include appropriate terms and language so it’s easy to understand, and that it communicates clearly any instances of personal data collection.


We will add a cookie notice to all marketing pages and blogs in order to comply with the E-Privacy Directive. We do not collect personally-identifiable information with our cookies, but we do want to acknowledge the use of cookie technology on our website.


A user has the right to request that we delete all of their personal data. Users who wish to inquire about the right to be forgotten will be able to reach out to us at any time.

Access / Portability

A user can request access to a copy of the personal data that we have collected. Users who wish to request portability can reach out to us at any time.


In Spring Foundation, if a user asks to change their information, we can do so within our admin portal. If a user has a modification to make, they can reach out to us at


We commit to displaying a list of all current sub-processors in use by Spring Foundation. A sub-processor includes any third party that we share personally identifiable information with.

Here is that list:

  • Infusionsoft
  • Google Apps
  • Zapier
  • Quickbooks
  • Kindful
  • Stripe
  • Kajabi
  • Eventbrite
  • Phonevite
  • Mgive
  • Getresponse
  • Clickfunnels
  • Digitalocean
  • OptinMonster
  • SurveyMonkey
  • Siteground
  • Freshdesk
  • Moneris

A: We primarily collect data when a user sign-up for Spring Foundation  services. Where data tracking is enabled we make sure that we do not collect any personally identifiable information.

This website uses cookies and asks your personal data to enhance your browsing experience.